Twilio Integration

Enterprise-Grade TelephonyFor Your Voice AI

Kai uses Twilio's carrier-grade infrastructure to deliver crystal-clear voice calls, SMS, and WhatsApp messaging with 99.99% uptime. Purchase local numbers in 100+ countries, record calls automatically, and manage all telephony from one dashboard.

99.99%

Uptime Reliability

Twilio's carrier-grade infrastructure ensures your calls never drop.

100+

Countries Supported

Purchase local numbers and send SMS in over 100 countries worldwide.

5 mins

Setup Time

Connect Twilio during setup and start making calls immediately.

features

Advanced Telephony Features

Kai integrates directly with Twilio to provide enterprise-grade voice, SMS, and messaging capabilities.

SMS Integration

Two-Way SMS

Send and receive text messages through Twilio. Kai handles SMS conversations with the same intelligence as phone calls.

WhatsApp Business

WhatsApp Ready

Connect WhatsApp Business to handle customer conversations on their preferred messaging platform.

International Numbers

Global Reach

Purchase local phone numbers in 100+ countries to provide local presence for your business.

Voice Recording

Compliant Storage

Automatic call recording with secure storage and instant playback. All recordings TCPA and compliance-ready.

Number Management

Easy Setup

Buy, port, and manage phone numbers directly from the Kai dashboard. No need to log into Twilio separately.

Advanced Analytics

Full Visibility

Track call duration, SMS delivery rates, and conversation metrics in real-time.

setup

Setup Takes 5 Minutes

Connect Twilio Account

Enter your Twilio Account SID and Auth Token during setup. Don't have Twilio? We'll help you create an account. Takes 2 minutes.

Purchase Phone Numbers

Buy local or toll-free numbers directly from the Kai dashboard. Choose from available numbers in your area code. Takes 1 minute.

Start Making Calls

Kai immediately starts answering calls on your new number. All features work automatically - recording, SMS, transcription, and CRM integration.

Twilio Costs

Twilio charges for phone numbers and usage separately from Kai subscription.

Phone Numbers

Monthly per number

$1-2/mo

Varies by country

Voice Calls

Per minute

$0.01-0.02

US rates

SMS Messages

Per message

$0.0075

US rates

Kai plans include AI and platform features. Twilio charges for telephony infrastructure separately. Most businesses spend $50-200/mo on Twilio depending on call volume.

Common Questions

Do I need a separate Twilio account?

Yes, you'll need a Twilio account to use phone and SMS features. We'll guide you through setup if you don't have one yet.

Can I port my existing phone number?

Yes, you can port existing numbers into Twilio and connect them to Kai. The porting process typically takes 7-10 business days.

Are call recordings stored securely?

Yes, all recordings are encrypted and stored in compliance with TCPA, GDPR, and industry security standards.

Ready for Enterprise Telephony?

Connect Twilio and get carrier-grade voice, SMS, and messaging. Setup takes 5 minutes.

✓ 7-day free trial ✓ No credit card required ✓ Cancel anytime